Cancellation

We accept order cancellation before the product is shipped or produced. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out. 

Time limit: within 1 days after payment of order

Non-Refundable Items

The following items are non-refundable:

– Gift cards

– Downloadable software products

– Products that have been used, altered, or damaged by the customer

– Products that are returned more than 14 days after delivery

Returns & Exchanges Policy

-Customer can get return or exchange according to the  broken percentage of the goods within 30 days from the delivered date if receive any broken goods or missing order.

-Custom-made or personalized products are non-refundable unless they are defective or damaged upon arrival.

-Buyer is responsible for return shipping cost.

Here is our address:

Name: MC
Contact: +86-15875029366
Address: No. 178, Zhucun Avenue East, Zhucun Street, Zengcheng District, Guangzhou, Guangdong
Zip code: 511370
Items that do not meet these criteria will not be considered for return.


Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at

Customer: linjordana96@gmail.com

Email：Service@mcmcmc.shop

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. You should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Refund arrival time: PayPal refund to the account, from the date we received the return. within 5 working days. Credit card refund to the account, from the date we received the return. within 5-15 working days.